Wuhan Ruiguo Interactive · Enterprise AI Adoption

Diagnose first, assemble second,
settle by results.

Ruiguo Interactive provides AI planning, assembly, and on-site implementation for manufacturing companies. Founder Ye Chen brings 22 years of hands-on manufacturing IT and national-level Intelligent Manufacturing Pilot Demonstration project experience — all verifiable through official channels. Every project defines its acceptance metrics before implementation begins.

Diagnosis deliverables: your business problem list, prioritized recommendations, and items we advise against.
Anything unfit for your current stage is explicitly marked "not recommended yet."

22 yrsHands-on Manufacturing IT
NationalPilot Demonstration · Verifiable
5+ IndustriesDedicated Solutions
On-PremiseDeployment · Data Stays In-House
Verifiable Projects & Credentials
National Intelligent Manufacturing Pilot Demonstration · Plant-level Integration of IT & Industrialization Pilot Enterprise 5G Fully-Connected Factory Provincial Dual-Benchmark Intelligent Manufacturing 2023 Outstanding CIO of China Manufacturing CFA Registered Advanced ESG Analyst Distinguished Expert, Wuhan Cybersecurity Association
All projects and awards above are verifiable through official channels such as MIIT, the Hubei Provincial Department of Economy and Information Technology, and the Wuhan Municipal Bureau of Economy and Information Technology; the full list is in “About the Founder”.
CASE
TRACK RECORD

Operations the founder has personally run

Projects Ye Chen personally led at companies he served: industry and scale, role and team, and a one-line summary of what was delivered. Company names and operating figures are anonymized out of respect for former employers; verifiable detail available in person.

A Shanghai Medical-Device Group · Diversified Manufacturing

Group manufacturer (9 subsidiaries) | IT Center General Manager (team of 48), concurrently GM of a subsidiary (120 staff)
Delivered: group-level planning and design across multiple manufacturing types; digital platforms and digital supply-chain buildout; export-business automation and e-commerce division setup.

An Outdoor-Furniture Manufacturing Group · Export ODM

A leading outdoor-furniture ODM manufacturer | IT Project Lead (started with a team of 5)
Delivered: led implementation of core business systems at the start of a manufacturing-IT career.

Two of Hubei's Top-5 Listed Companies by Market Cap

Listed companies | Head of Informatization (team of 32–36)
Delivered: digital platform buildout and intelligent-manufacturing advancement at listed companies.

A Home-Appliance Manufacturing Group · Supply-Chain Manufacturing

China Top-500 Manufacturer | IT Center General Manager (team of 42)
Delivered: group digital supply-chain and intelligent-manufacturing systems; recognized with national intelligent-manufacturing honors.
Led applications that were awarded: National Intelligent Manufacturing Pilot Demonstration (plant-level) ×1, line-level excellent scenarios ×2, National IT-Industrialization Integration Pilot Enterprises ×3, 5G Fully-Connected Factories ×3, and Provincial Dual-Benchmark ×1 — all verifiable through MIIT and provincial/municipal official channels.
Each engagement in full — background, approach, results →
!
DIAGNOSE FIRST

Before kickoff, answer four questions

The four structural issues we encounter most often during diagnosis — unrelated to model selection, yet decisive for acceptance results.

01

The business action was never defined

Everyone says "AI empowerment," but nobody can answer: in this workflow, which exact step goes from 3 days down to 3 hours? Without a fixed metric, acceptance becomes one side's word against another's.

Typical symptom: three months after launch, nobody can say how much it actually saved.
02

The data can't get out of legacy systems

More than a decade of process data sits in the MES with inconsistent formats and definitions. Half of what the AI needs lives outside the systems; the other half lives in somebody's Excel file.

Typical symptom: runs fine in the demo environment; hits production and it's all dirty data.
03

Nobody owns the outcome

IT runs the project, the business watches from the sidelines, and IT takes the blame when things go wrong. Six months in, the business side loses interest and the project drifts into limbo.

Typical symptom: usage stays low indefinitely, kept alive by management mandates.
04

Locked into a single vendor

Models, data, and workflows are all locked onto one vendor's platform. Three years later, switching costs more than the original purchase did.

Typical symptom: nobody dares ask "what happens if we stop renewing?"
HOW
DELIVERY METHOD

Diagnose first, build second, pay by results

We don't sell big-bang platform packages. Most engagements start with a modest diagnostic — spelling out both "where change is worthwhile" and "where you shouldn't touch anything yet" — before you decide whether to invest.

1

On-site Diagnosis

We walk the shop floor and the offices, look at the real processes, the systems, and how the reports are actually produced, and align regulatory and customer requirements along the way.

Output: a problem list + a don't-do-yet list
2

Minimum Assembly

Install only the modules the current scenario requires. No ripping out existing systems — DataConnector links directly to your ERP / MES / LIMS / QMS.

Output: one real business action running end to end
3

On-site Guided Adoption

Knowledge-base distillation, staff training, and results tracking. This phase only ends when the business side uses the system better than the IT side does.

Output: a team that actually uses it + a reusable solution library
4

Pay by Results

Results are written into the contract. Yield, Cpk, audit-preparation hours, ESG rating gaps — the metrics go on the table, and fees are tied to outcomes.

Output: measurable business results
7
SEVEN BUSINESS DOMAINS

Seven business domains, assembled along your workflows

Each domain is a complete business chain — assemble it on its own, or combine freely across domains

CRM

Sales CRM

Full-process management from lead to payment

26 componentsDetails →
QC

Quality Management

The full workflow from anomaly detection to audit trails

5 componentsDetails →
EDU

Training & Talent

Courses, assessments, and certificates, automated end to end

5 componentsDetails →
FIN

Finance Operations

Business data at a glance on one screen; reports no longer written by hand

3 componentsDetails →
SVC

Customer Service Collaboration

An AI customer service agent that keeps learning, online 7×24

1 componentDetails →
ESG

ESG Compliance

End-to-end ESG management for export-oriented companies

4 componentsDetails →
HUB
PLATFORM STRENGTH

One platform carrying every business domain.

All business components share one runtime platform: model access, usage metering, licensing and billing, and data security are guaranteed uniformly at the platform level

Runs any modelCloud / local · multi-level fallback
Runs on any databasePostgreSQL / MySQL / Oracle…
Works with any IMDingTalk / WeCom / Feishu
Fits any businessSeven domains, assembled on demand
01
Unified Model AccessNo lock-in to a single model; the better one is scheduled automatically per scenario
02
Fine-grained Usage MeteringFour metering types: tokens / calls / licenses / results
03
Licensing & Revenue SharingPlugin subscriptions, channel revenue sharing, and renewal reminders — fully automated
04
Security & Compliance BaselinePermission isolation, data encryption, audit trails
05
Omni-channel IMUnified connection to DingTalk / WeCom / Feishu / WeChat Official Accounts
06
Data ConnectorsConnect to ERP / MES / LIMS — no rip-and-replace
07
Event-Driven CollaborationComponents trigger one another automatically — no manual orchestration
08
Multi-cloud, Multi-device DeploymentPublic cloud / on-premises / hybrid
IND
INDUSTRY SOLUTIONS

Six solution tracks, each built to its own regulations and acceptance criteria

In each industry the hard part isn't whether to adopt AI — it's the regulations, audit criteria, and customer requirements. Every solution can run on your existing computing infrastructure.

Food Quality Management

GB · HACCP · ISO 22000
EU Novel Food · FDA
Pain points: overlapping regulations · frequent audits · layered traceability
  • AI drafts the 8D / CAPA reports; engineers make the judgment calls
  • Second-level retrieval of regulatory clauses and version-diff comparison
  • One-click archival of audit materials per customer requirements
View the detailed solution →

Manufacturing Process Quality & Intelligent Machining

CNC · Assembly manufacturing
SPC · Cp/Cpk
Pain points: yield fluctuation · equipment downtime · uncontrolled process capability
  • AI-assisted CNC cutting parameters — machinist experience turned into parameters
  • Automatic SPC anomaly detection and alerts; Cp/Cpk without manual transcription
  • Predictive maintenance for critical equipment, reducing unplanned downtime
View the detailed solution →

ESG Compliance for Exporters

EcoVadis · ISO · GRI
CSRD · CBAM
Pain points: overseas rating pressure · parallel standards · long reporting cycles
  • AI pre-assessment pinpoints exactly which item is dragging the rating down
  • Continuous benchmarking against multiple standards — no year-end cramming
  • Phased roadmap recommendations for lifting the rating
View the detailed solution →

Enterprise Knowledge Management

PDF · Word · Excel
Bids · process specs · policies
Pain points: scattered documents · knowledge lost with turnover · repeated work
  • Documents auto-distilled into the library, stored item by item rather than file by file
  • Semantic retrieval — every answer traceable to its source
  • Accumulated solutions can be called up directly by other projects
View the plugin combination →

E-commerce Operations Data Automation

Multi-platform stores · ERP/SCM
AI layer on top of BI
Pain points: manual data pulls from admin panels · report backlog · dirty master data
  • Automated platform data collection with automatic reconciliation checks after capture
  • Conversational analytics: query your data in natural language, scenarios live within weeks
  • Root-cause diagnostics for returns and exchanges, plus product trend insights
View the detailed solution →

Dental clinic AI enablement has its own dedicated solution · View the dental clinic solution →

?
FAQ

The seven questions clients ask most often

The answers state facts and boundaries — no unverifiable lines like "we're very professional."

Where should a manufacturing company start with AI?

Start with a business action that can be quantified and can show a measurable difference within a quarter — not with an "AI strategic plan."

Three criteria: How many person-days does this action take today? Who owns this action? Can its output be formally accepted? Only when all three have clear answers is it a fit for the first scenario.

How long does an AI project take to show results?

It depends on scenario complexity. Document work, knowledge retrieval, and report drafting typically reach a first working version in 4 to 8 weeks; process-quality scenarios involving production data usually take 3 to 6 months, because they require data accumulation and full-cycle validation.

We write the acceptance criteria and timeline clearly into the contract. If the metrics haven't moved in three months, we will proactively recommend stopping — that's not failure; it means the scenario was never a fit.

Will we get locked into a single AI vendor?

DDW is designed to be vendor-agnostic: models connect freely from cloud or local deployments, with multi-level fallback; databases include PostgreSQL, MySQL, SQLite, Oracle, and other mainstream engines; on the IM side it connects uniformly with DingTalk, Feishu, and WeCom.

Enterprise data always stays in an environment you control, and the model layer is replaceable. That is a product-design decision, not a marketing line.

Can our ERP / MES data actually be connected?

DataConnector links directly to your existing systems — no overhaul and no migration required. ERP, MES, LIMS, and QMS are all within the supported range.

One caveat: before connecting, we run a data availability assessment. If the critical data was never captured in the first place, that is the problem to solve first — no tool swap will bypass it.

How is pricing calculated?

Entry is tiered: L0 Free (full platform features available, try it first); L1 Base Platform (platform license + industry plugin packs); L2 Intelligent Services (AI operations, knowledge-base hosting, etc., billed by processing volume); L3 Results Delivery (pay by business results).

Specific quotes are assessed against scenario scope, deployment mode, and data conditions, and the formal proposal is authoritative. We don't publish fixed prices on a public page, because they carry no reference value for companies of different sizes.

Pay by results — what happens if the results fall short?

Acceptance metrics are defined jointly before the contract is signed, and data-collection methods and statistical criteria are written into the contract — results are never defined by our side alone.

To be candid: enterprise IT and AI adoption is not a pure technology problem. Outcomes are the joint product of the company's internal reform commitment and execution, with responsibility boundaries on both sides. That is exactly why the diagnosis stage includes an organizational-readiness assessment: if your company is not yet in a position to invest, or internal consensus has not formed, we will say so clearly at the start — no wasting anyone's time.

Can you help us apply for programs like the Intelligent Manufacturing Pilot Demonstration Program or Green Factory?

Yes. Team members have complete application and implementation experience with national-level Intelligent Manufacturing Pilot Demonstration (plant-level) projects, integration-of-IT-and-industrialization pilot enterprises, 5G fully-connected factories, and provincial dual-benchmark intelligent manufacturing projects — all verifiable through the official channels of the competent authorities.

What we usually take on is the stretch that connects the application to the actual delivery — the application materials must satisfy the review experts, and once the designation is granted, the system still has to genuinely run. Doing only one of the two adds little value.

INS
INSIGHTS

Practical articles written for decision-makers

The titles are the exact questions clients ask. Every article may be freely republished or quoted with attribution.

All articles in Insights · updated monthly

ENG
ENGAGEMENT MODELS

Four ways to engage — pick the one for your stage

Companies at different stages need completely different levels of investment. We lay out every entry point, so you can walk the path yourself before deciding how much to put in.

L0

Take a look first

Try the full platform for free — run it yourself and see whether it solves your problem.

Free
L1

Get one scenario working

Platform license plus industry plugins: validate one clearly defined action with controlled investment. Start from as few as 3–5 components and scale as you see fit.

Custom quote
L2

A complete core workflow

Covers one full business chain, including knowledge-base hosting, AI training, and other on-site guided adoption services.

Custom quote
L3

Pay by results

Yield, process capability, audit-preparation hours, ESG rating gaps — the metrics go into the contract, and fees are tied to results; acceptance criteria and shortfall-handling clauses go into the contract too.

Negotiated by results

For typical investment ranges and timelines, see Services & Pricing · first-order fees are fully deductible within 90 days

GO
START

Tell us your problem, and we'll tell you straight:
do it, how to do it, or don't do it yet

If it's not a fit, I'll say so outright. Leave your details and a human will reply within 24 hours on weekdays.

The diagnosis takes about 5 steps and produces a problem list drawn from your own business, not a generic template
Business line: 027-89578881 (weekdays 9:00–18:00)
Business email: contact@9cio.com · Founder direct: chenye@9cio.com
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