CONTACT US

One Conversation to
Clarify Needs and Path

Whether it's digitalization planning, ESG compliance, or AI adoption, talk it through once before committing budget. Phone, email, or the online assistant — pick whichever suits you, and we'll respond promptly on business days.

GET IN TOUCH

Contact Information

All channels below are open for business inquiries; the fastest response is Mon–Fri 9:00–18:00 (GMT+8).

Phone

Mon–Fri 9:00–18:00 (GMT+8)

Email

Business partnerships · project inquiries

Response Time

Same business day
For urgent matters, please call first
GET STARTED

Leave Your Question — We'll Reach Out

If we're not the right fit, we'll tell you straight. Leave your details and a human will reply within 24 hours on business days.

By submitting, you agree that we may contact you using the details you leave. Your information will not be used for any other purpose or passed to third parties — see the Privacy Policy.

AI ONLINE SERVICE

Online AI Assistant

Meet Guoguo, our AI assistant powered by the DDW platform knowledge base — ready at any time to answer questions about the platform, our services, and partnerships.

Guoguo · Ruiguo Interactive AI Assistant

Live replies during business hours · Messages left after hours are answered on the next business day
The AI assistant answers from our enterprise knowledge base. For complex business needs, we recommend a phone call or email.
FAQ

Frequently Asked Questions

Q: What services does Ruiguo Interactive offer?

A: Ruiguo Interactive offers four core service lines: the DDW AI platform, ESG certification coaching and support, enterprise IT services, and intelligent manufacturing planning. See the Services page for details.

Q: Which large language models does the DDW platform support?

A: DDW is not locked to any model vendor. It supports cloud models such as GLM, Kimi, and DeepSeek, as well as local models via Ollama, with automatic fallback and free switching.

Q: How should we choose DDW plugins?

A: How many plugins to install is decided entirely by your actual business scenarios: broad scenario coverage calls for a larger plugin set; a single scenario or a small pilot needs only a minimal combination. Licensing costs scale to fit — skip what you don't use and never pay for features you won't use.

Q: How do we get started?

A: Call 027-89578881 or email contact@9cio.com. You can also leave a message with the online assistant, and we'll get back to you as quickly as possible on business days.

Want to Explore the DDW Platform First?

Browse our products and plugin combinations to find the right assembly for your business scenarios.